Terms of service

TERMS OF SERVICE

Polynesian Brints

polybrints.com

Last Updated: May 2026


Welcome to Polynesian Brints! By visiting our website or placing an order with us, you agree to the terms below. Please take a moment to read through them — they’re written in plain language and are designed to protect both you and us.


1. About These Terms

These Terms of Service (“Terms”) apply to your use of the Polynesian Brints website located at polybrints.com (the “Site”) and any purchases you make through it. By using the Site or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Site or place an order.


2. Who We Are

Polynesian Brints is a Utah-based business that designs and sells Polynesian-themed products, including sherpa blankets, towels, apparel, fabric, and printing supplies. Many of our products are custom, made-to-order items.

Contact us at:

  • Email: info@polybrints.com

  • Website: polybrints.com


3. Using Our Website

What You Can Do

You’re welcome to browse, shop, and share our content for personal, non-commercial use. You may link to our Site as long as you do so in a way that’s fair and legal and doesn’t damage our reputation.

What You Cannot Do

You may not:

  • Copy, reproduce, or redistribute our designs, images, or content without written permission

  • Use our Site for any unlawful purpose

  • Attempt to gain unauthorized access to any part of our Site or systems

  • Use automated tools (bots, scrapers, etc.) to collect data from our Site

We reserve the right to suspend or block access to the Site for anyone who violates these Terms.


4. Products & Custom Orders

Made-to-Order Products

Many of our products are custom-made specifically for you. Because production begins as soon as your proof is approved, all sales are final once approval is given. Please review our full Refund Policy (Section 6) carefully before ordering.

Product Descriptions & Colors

We do our best to display accurate product images and descriptions. However, colors may appear slightly different on your screen than they do in person, depending on your device’s display settings. If you have questions about a product before ordering, please reach out to us at info@polybrints.com.

Pricing

All prices are listed in U.S. dollars (USD). We reserve the right to update pricing at any time. The price you see at checkout is the price you’ll pay — we won’t change it after your order is placed.


5. Orders & Payment

Placing an Order

By placing an order, you’re making an offer to purchase the item(s) in your cart. We reserve the right to accept or decline any order, including in cases of pricing errors, product availability issues, or suspected fraud.

Payment

We accept the payment methods listed on our website at polybrints.com. All payments must be made in full at the time of purchase.

Payments are processed securely through Shopify Payments. Polynesian Brints does not store your payment card information.

Order Confirmation

Once your order is received, you’ll get a confirmation. Please review it carefully. If anything looks incorrect, contact us right away at info@polybrints.com — especially before your proof is approved, as changes cannot be made after that point.


6. Refund Policy

Our full Refund Policy is summarized here and available in detail on our website.

All Sales Are Final

Because every product is made to order for you specifically, all sales are final once your order has been approved and entered into production.

Proof Approval

Before production begins, you will receive a digital proof via email or text message. You are required to review and provide written approval confirming the following are correct:

  • Design and layout

  • Colors, text, and spelling

  • Sizes and measurements

Your written approval is kept on record. Once you approve your proof, production begins immediately and no changes, cancellations, refunds, or returns can be made. We are not responsible for errors that were present in the approved proof.

Production Turnaround Times

Production options include 3-Day, 2-Week, and 4-Week turnaround times. Timeframes are tied to pricing and are not guaranteed in cases outside our control (such as weather events or carrier delays).

Defective or Incorrect Orders

If your item arrives with a defect or an error that was not present in your approved proof, please contact us within 7 days of delivery at info@polybrints.com. Your message must include:

  • Your order number

  • A clear description of the issue

  • Clear photos of the defect (full item and close-up)

We will review your situation and work with you on a resolution. We do not offer standard blanket replacements or refunds — each concern is reviewed individually.

Shipping & Delivery Responsibility

  • You are responsible for ensuring your delivery address is correct before checkout. We are not responsible for orders lost or delayed due to an incorrect address.

  • Once your order is handed to the carrier, we are not responsible for carrier delays, weather events, or holiday slowdowns.

  • If your tracking shows “delivered” but you haven’t received your order, please contact your carrier directly using your tracking number.

International Orders

We ship internationally. International customers are responsible for all additional shipping fees, import duties, customs taxes, and other fees charged by the destination country. We have no control over customs processing times and are not responsible for delays or orders held or seized by customs. Orders affected in this way are not eligible for a refund.

Chargeback Policy

By submitting written approval of your proof, you are entering into a binding agreement. Filing a chargeback or payment dispute after providing written approval is considered fraudulent misrepresentation. All approvals, timestamps, and correspondence are kept on record and will be submitted to your payment provider as evidence in any dispute. We reserve the right to report fraudulent chargeback activity to the appropriate authorities.

We encourage any customer with a concern to contact us directly at info@polybrints.com before initiating a dispute.


7. Shipping

We ship both domestically (within the United States) and internationally. Shipping costs and estimated delivery times are calculated at checkout.

For international shipments, customers are responsible for all customs fees, duties, and import taxes as described in Section 6.


8. Intellectual Property

All content on this Site — including but not limited to our designs, graphics, images, logos, text, and product photos — is the property of Polynesian Brints and is protected by applicable copyright and intellectual property laws.

You may not reproduce, copy, sell, or use any of our content for commercial purposes without our written permission. If you’d like to license or use our designs, please contact us at info@polybrints.com.


9. Privacy

We respect your privacy. We collect information like your name, email address, shipping address, and phone number when you place an order or contact us. We use this information to process your order, communicate with you, and improve our business.

We do not sell or rent your personal information to third parties.

For full details on how we collect, use, and protect your information, please see our Privacy Policy at polybrints.com/privacy-policy — update this link once your page is live.


10. Disclaimer of Warranties

Our Site and products are provided “as is.” To the fullest extent permitted by law, Polynesian Brints makes no warranties — express or implied — about the accuracy of information on our Site, the availability of the Site, or that the Site will be free from errors or viruses.

This doesn’t affect any consumer rights you may have under applicable law.


11. Limitation of Liability

To the fullest extent allowed by law, Polynesian Brints will not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products — including but not limited to lost profits, loss of data, or business interruption.

Our total liability to you for any claim related to a purchase will not exceed the amount you paid for that specific order.


12. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Site will be resolved in the courts of the State of Utah.


13. Changes to These Terms

We may update these Terms from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Terms.

We encourage you to check this page periodically.


14. Contact Us

Questions about these Terms? We’re happy to help.

  • Email: info@polybrints.com

  • Website: polybrints.com


Polynesian Brints — polybrints.com — info@polybrints.com

Last Updated: May 2026